KPJ · IHH · MOH · PDPA 2010 · ISO 27001 pathway

Capability Statement — MOVO-X Malaysia.

MOVO-X Sdn Bhd, operating as MOVO-X Malaysia. AI-powered hospital queue management, patient self check-in (MyKad/MyDigital ID), and clinical operations software for Malaysian healthcare.

Company Profile
Legal name: MOVO-X Sdn Bhd
Trading as: MOVO-X Malaysia
Jurisdiction: Malaysia (SSM-registered)
PDPA status: Registered Data User
WhatsApp: +60 19-873 8500
Core Capability

AI-powered hospital queue management, patient self check-in via MyKad and MyDigital ID, clinical operations software for Malaysian healthcare facilities — from single Klinik Kesihatan to 30-hospital group deployments. Live reference: Klinik Muhibbah, Pasir Gudang, Johor (operational since 2025).

Key Differentiators
01
Only platform with native MyKad + MyDigital ID integration

NRIC validation and patient record pull in under 2 seconds. Compatible with all MyKad generations and MyDigital ID eKYC QR.

02
4-tier hospital group tenancy

Country → Healthcare Group → Hospital → Department. Designed for KPJ's 30-hospital structure, IHH's multi-brand structure, and MOH's national network.

03
KCIS + MyHealth portal integration

Integration pathway documented and implemented for MOH-registered facilities. Patient history pre-loaded for returning patients.

04
PDPA 2010 with KMS-managed encryption

Patient data envelope-encrypted with keys in ap-southeast-5 KMS. 7-year audit log retention. DPO on file. Breach notification < 72 hours to PDPC Malaysia.

05
Malaysian payment rails — FPX + DuitNow

FPX (all major Malaysian banks), DuitNow QR, Visa, Mastercard, JomPay. Post-consultation billing queue with direct HIS integration.

Reference Customer

Klinik Muhibbah, Pasir Gudang, Johor

First operational MOVO-X Malaysia deployment. Active since 2025. Full production system: AI kiosk with MyKad reader, queue management, WhatsApp notifications, analytics dashboard. Qualifies as MOH-standard primary care facility. Available for site visits by qualified procurement representatives.

Site visit available on request — contact WhatsApp +60 19-873 8500
Technology Stack
Application FrameworkNext.js 16.1.6 + React 19 + TypeScript
DatabaseSupabase Postgres (ap-southeast-1, Singapore)
KMSSupabase ap-southeast-5 (Kuala Lumpur region)
Edge ComputeVercel sin1 (Singapore) — ASEAN PoP
AI TriageClaude Sonnet (Anthropic) — zero data retention mode
AuthenticationCustom JWT (jose), httpOnly cookies, RLS deny-all baseline
Kiosk OSAndroid 13 managed + MDM fleet management
NotificationsWhatsApp Business API — Bahasa Malaysia + English
Compliance
Compliant
PDPA 2010 (Malaysia)
Data User registration filed
Compliant
PHFSA 1998
Clinical data handling follows KKM requirements
Compliant
MOH Digital Health Framework
Architecture follows KKM guidelines
In Progress
ISO 27001:2022
Gap assessment complete, target Q4 2026
Roadmap
SOC 2 Type II
Planned H1 2027
Pricing Benchmark

Based on Sancy nHIS precedent (RM 14.7M for 3 hospitals × 18 months) and Malaysian healthcare IT market rates.

Tier A
Klinik Kesihatan / GP clinic
RM 4,500–6,000/month · RM 162K–216K per facility (3-year contract)
Tier B
District hospital / mid-size private
RM 11,000–16,000/month · RM 396K–576K per facility (3-year contract)
Tier C
Hospital group enterprise licence
RM 28,000–42,000/month · RM 1.0M–1.5M per facility (3-year); group pricing for 10+ hospitals available
Procurement Pathway

For MOF-required procurements (government hospitals, Klinik Kesihatan), MOVO-X supplies as sub-contractor through HeiTech Padu Berhad (MOF eP registered prime contractor). For private hospital groups (KPJ, IHH, Sunway), direct contract with MOVO-X Sdn Bhd. RFP responses typically within 48 hours of receipt.