KPJ · IHH · Sunway · Columbia Asia · Ramsay Sime Darby
Hospital queue management Malaysia.
Multi-department routing, KCIS integration, FPX/DuitNow payments, MyKad check-in. Enterprise licence for hospital groups. 4-tier hierarchy built for Malaysia's group hospital structures.
Hospital Groups
Tender30+
KPJ Healthcare Berhad
Bursa-listed, JCorp majority — tender in progress
Supported12+
IHH Malaysia
Pantai, Prince Court, Gleneagles
Supported2
Sunway Medical Centre
Bandar Sunway + Velocity (Cheras)
Supported9
Columbia Asia
Cheras, Puchong, Setapak, Taiping, East Malaysia
Supported5
Ramsay Sime Darby
Ara Damansara, Shah Alam, Subang Jaya, Bukit Tinggi, Nilai
Supported1
Prince Court Medical Centre
Premium international hospital, KLCC
Supported1
Gleneagles Hospital KL
Ampang, Kuala Lumpur
Hospital-Specific Features
Multi-Department Routing
Separate queues for OPD, specialist, pharmacy, payment, blood test, imaging. Patients routed to correct counter based on appointment type.
KCIS Integration
Kementerian Kesihatan Information System integration for patient history pre-loading at MOH-registered facilities.
FPX + DuitNow Payments
Malaysian payment rails — FPX (Maybank, CIMB, RHB, HLB), DuitNow QR, Visa, Mastercard. Post-consultation billing queue.
MyKad Self Check-in
NFC tap — patient record pulled in under 2 seconds. No typing, no reception queuing for registration.
Group Admin Console
Single dashboard for all hospitals in the group. Per-hospital drill-down, group-level PDPA compliance reporting.
P1 SLA < 1 Hour
24/7 enterprise support. P1 incidents responded to under 1 hour. Dedicated account manager for group accounts.
Deploy in your hospital group
Enterprise licence. Unlimited facilities. P1 SLA included.