Queue Management

Bottleneck Analysis

Identifying the constraint that most limits overall patient flow through a facility.

A bottleneck is any stage in the patient flow where demand consistently exceeds capacity, creating queue build-up. Common healthcare bottlenecks include pharmacy dispensing, blood draw stations, and radiology reporting. MOVO-X bottleneck analysis visualises queue depth over time at each stage, calculates the constraint cost in minutes of total visit delay, and proposes capacity interventions (add a station, adjust staff scheduling, stagger appointment slots).

Use MOVO-X for Bottleneck Analysis

MOVO-X is Malaysia's leading platform for bottleneck analysis in hospitals and clinics. PDPA 2010 compliant, PHFSA 1998 compliant, MyKad NFC ready.