AI-powered patient check-in, intelligent queue management, and MyKad verification — purpose-built for Malaysian hospitals and PDPA 2010 compliant.
Location
Kuala Lumpur
State
Kuala Lumpur
Beds
700
Operator
MOH Malaysia
Hospital University Malaya (HUKM) operates dual clinical workflows — teaching rounds and patient-facing care. MOVO-X supports simultaneous student clinic scheduling alongside consultant specialist queues, with granular audit logging required for academic accreditation. API-ready for university health information system integration.
Key Specialties at Hospital University Malaya (HUKM)
Compatible Integrations
Deployment Timeline
Full kiosk and queue management platform, Malaysia-localised.
Instant patient identification via MyKad NFC scan. No manual data entry — demographic data auto-populated from NRIC.
Patients receive real-time queue position updates, estimated wait time, and recall alerts on WhatsApp — zero app install required.
Conversational symptom screening at the kiosk. Severity scoring auto-routes urgent cases to fast-track queues.
Collect co-payments and consultation fees at check-in via FPX online banking or DuitNow QR — reducing counter bottlenecks.
Personal Data Protection Act 2010 compliance built-in. Consent capture, data minimisation, and right-to-erasure workflows included.
Lobby display screens show live queue status, estimated wait times, and patient call numbers — reducing counter enquiries.
MOVO-X is architected from the ground up to meet Malaysian healthcare regulatory requirements. Every patient interaction is logged, consented, and encrypted — satisfying PDPA 2010, PHFSA 1998, and MOH's Digital Health Framework.
Personal Data Protection Act
Compliant
Private Healthcare Facilities & Services Act
Compliant
Ministry of Health Malaysia
Aligned
Information Security Management
In Progress
See MOVO-X in action — a 30-minute live walkthrough of the kiosk, queue management dashboard, and HIS integration roadmap. Tailored to Hospital University Malaya (HUKM).