AI-powered patient check-in, intelligent queue management, and MyKad verification — purpose-built for Malaysian hospitals and PDPA 2010 compliant.
Location
George Town
State
Pulau Pinang
Beds
180
Penang Specialist Centre can deploy MOVO-X in days — not months. Our kiosk supports MyKad and passport check-in, AI triage scoring, WhatsApp queue notifications, and FPX / DuitNow payment collection. Full PDPA 2010 compliance from day one, with MOH PHFSA 1998 audit trails built in.
Key Specialties at Penang Specialist Centre
Compatible Integrations
Deployment Timeline
Full kiosk and queue management platform, Malaysia-localised.
Instant patient identification via MyKad NFC scan. No manual data entry — demographic data auto-populated from NRIC.
Patients receive real-time queue position updates, estimated wait time, and recall alerts on WhatsApp — zero app install required.
Conversational symptom screening at the kiosk. Severity scoring auto-routes urgent cases to fast-track queues.
Collect co-payments and consultation fees at check-in via FPX online banking or DuitNow QR — reducing counter bottlenecks.
Personal Data Protection Act 2010 compliance built-in. Consent capture, data minimisation, and right-to-erasure workflows included.
Lobby display screens show live queue status, estimated wait times, and patient call numbers — reducing counter enquiries.
MOVO-X is architected from the ground up to meet Malaysian healthcare regulatory requirements. Every patient interaction is logged, consented, and encrypted — satisfying PDPA 2010, PHFSA 1998, and MOH's Digital Health Framework.
Personal Data Protection Act
Compliant
Private Healthcare Facilities & Services Act
Compliant
Ministry of Health Malaysia
Aligned
Information Security Management
In Progress
See MOVO-X in action — a 30-minute live walkthrough of the kiosk, queue management dashboard, and HIS integration roadmap. Tailored to Penang Specialist Centre.