Immigration counter kiosk for passport application, visa renewal, and work permit queuing at Jabatan Imigresen Malaysia.
JIM (Jabatan Imigresen Malaysia) counters at state offices process thousands of passport and visa applications daily. Walk-in queuing without pre-registration creates 3–5 hour waits. Queue kiosks with appointment pre-registration cut wait times by 70%.
Typical buyer
JIM Director · PTD · Jabatan Digitalisation
Proven outcomes
Compliance
Specific workflows MOVO-X deploys for Immigration & Border Services operators in Malaysia.
Passport application and renewal queue
Work permit and visa type routing
MyKad / passport scan for identity check
Appointment confirmation QR scan
Fee payment via kiosk (FPX)
Foreign national document submission routing
MOVO-X is built for the Malaysian market. MyKad NFC check-in, Bahasa Malaysia kiosk UI, FPX and DuitNow payments, PDPA 2010 compliance, and WhatsApp queue notifications — all out of the box. Deployable in 4 hours from hardware delivery.
Deployment timeline
30-minute live walkthrough of the kiosk, queue management dashboard, and integration roadmap — tailored to Immigration & Border Services in Malaysia.
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