Pre-Booked Patient
A patient with a confirmed appointment who checks in upon arrival.
Pre-booked patients have a confirmed appointment and expect to be seen close to their scheduled time. Kiosk check-in for pre-booked patients is the fastest pathway — the system matches the patient's MyKad or booking reference to their record, confirms attendance, and places them in the queue automatically. MOVO-X prioritises pre-booked patients in the queue display while clearly communicating to walk-ins why pre-booked patients are called first.
Related Terms
Walk-In Patient
A patient who presents at a facility without a prior appointment.
Appointment Scheduling
The process of booking a patient for a specific date, time, doctor, and service.
Self Check-In Kiosk
A touchscreen terminal allowing patients to register, verify identity, and join a queue without staff.
Queue Token
A unique identifier — printed slip or digital code — assigned to a patient upon check-in.
Use MOVO-X for Pre-Booked Patient
MOVO-X is Malaysia's leading platform for pre-booked patient in hospitals and clinics. PDPA 2010 compliant, PHFSA 1998 compliant, MyKad NFC ready.