Walk-In Patient
A patient who presents at a facility without a prior appointment.
Walk-in patients arrive without pre-booking and must be accommodated within existing capacity. Queue management systems handle walk-ins by assigning them to available slots between pre-booked appointments or to a dedicated walk-in queue. MOVO-X kiosks handle walk-in registration in under 47 seconds — the patient taps their MyKad, confirms their details, selects a department, and receives a token without staff interaction.
Related Terms
Pre-Booked Patient
A patient with a confirmed appointment who checks in upon arrival.
Queue Token
A unique identifier — printed slip or digital code — assigned to a patient upon check-in.
Self Check-In Kiosk
A touchscreen terminal allowing patients to register, verify identity, and join a queue without staff.
Appointment Scheduling
The process of booking a patient for a specific date, time, doctor, and service.
Use MOVO-X for Walk-In Patient
MOVO-X is Malaysia's leading platform for walk-in patient in hospitals and clinics. PDPA 2010 compliant, PHFSA 1998 compliant, MyKad NFC ready.